bottysplur

Got a workflow headache?

Let's fix it before the coffee gets cold.

Email Support

bottysplur@gmail.com

Typical response time: 24-48 hours on business days.

When you reach out, include:

Help me help you faster by including these details:

  • 1.
    Gumroad order number

    Find it in your purchase receipt email. Looks like: abc123-xyz789

  • 2.
    Your GitHub username

    The one you used at checkout for repository access.

  • 3.
    What's happening

    Be specific: error messages, what you expected vs. what happened, screenshots if helpful.

What I can help with

  • ✓ Getting your GitHub invite if it hasn't arrived
  • ✓ Importing workflows into n8n
  • ✓ Understanding what the workflow does and how to configure it
  • ✓ Troubleshooting bugs or unexpected behavior in the workflow itself
  • ✓ Clarifying documentation or setup steps

What's outside my scope

I want to be upfront about what email support doesn't cover:

  • → Custom development: Building new features or workflows tailored to your specific needs.
  • → Your n8n environment: Server configuration, hosting issues, or general n8n troubleshooting unrelated to my workflows.
  • → n8n education: Teaching n8n basics or how automation works in general.
  • → Third-party services: Issues with APIs, databases, or services that my workflows connect to.

Need custom work? I occasionally take on freelance projects. Mention it in your email and we can discuss scope and rates separately.

Before you email...

Check these resources first—your answer might already be waiting:

Documentation

Step-by-step setup guides

FAQ

Common questions answered

A note on response times

I'm a solo developer, not a support team with shifts. I read every email personally and try to respond within 24-48 hours on business days. If you email over the weekend, expect a reply early the following week.

For urgent delivery issues (like a missing GitHub invite), put "URGENT" in your subject line and I'll prioritize it.